[post_page_title]Total freaks[/post_page_title]
What did Jimmy John’s step in to begin with? It was a fairly reasonable question, after all. He was just a delivery driver. There was no reason for him to insert himself into someone else’s mess, right? Well, John Shea, Jimmy John’s chief marketing officer, had some answers.
And just like everything else about the sandwich company, they were… interesting. “We’re freaks about everything we do,” he stated. If it’s their products or their process, that’s the attitude they take. And customer service was no exception.
