[post_page_title]Righting the wrongs[/post_page_title]
Given how much attention Dr. Rowe’s case received online, it was inevitable that American Airlines – the airline that she flew with – would get in touch. They tweeted the passenger saying they wanted to reach out to her directly and ask for some information.
A spokesperson for the airline later revealed they’d got in contact because they wanted to apologize for what happened. They hoped to understand how the incident had occurred, so they spoke to her and the staff at the Jamaican airport. They were desperate to do some damage control after all the negative press coming their way.
