[post_page_title]Use a product for the first time on a customer[/post_page_title]
A Sephora employee is not allowed to use any product before they are trained and are comfortable with it. This is because each makeup item must be used properly to achieve the best results.
If an employee is not experienced with a product, they have a higher chance of making a mistake. So, employees are given products before they are released to the public so that they can learn everything about them. This guideline leaves less room for error so that customers leave the store satisfied.
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