[post_page_title]Recommend just one brand[/post_page_title]
Even if a Sephora employee has a favorite brand, they are not allowed to recommend it to their customers. Instead, when asked for a recommendation, employees are supposed to give customers multiple options to choose from.
They may list the top five relevant products, or the three products that sell the best. This is to avoid favoring a particular brand over the rest, and to make sure that employees are selling a wide variety of products on a regular basis.
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