[post_page_title]Recommend just one brand[/post_page_title]
Even if a Sephora employee has a favorite brand, they are not allowed to recommend it to their customers. Instead, when asked for a recommendation, employees are supposed to give customers multiple options to choose from.
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They may list the top five relevant products, or the three products that sell the best. This is to avoid favoring a particular brand over the rest, and to make sure that employees are selling a wide variety of products on a regular basis.
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